Create an AI Chatbot for Emails
Turn your overflowing inbox into a streamlined workflow with Kaily. Answer, organize, and prioritize your emails, so you can focus on the conversations that truly matter.
Create an AI Chatbot for Emails
Turn your overflowing inbox into a streamlined workflow with Kaily. Answer, organize, and prioritize your emails, so you can focus on the conversations that truly matter.
How to Create a Chatbot for Emails?
Sign up for free
Open Kaily website and click on the “Sign up” button from the top tab. Then, on the next screen, you will need to enter your name, email address, and password. Alternatively, you can also quickly create your profile using your Google or Apple ID.
Customize the chatbot
After creating your profile, you can customize the chatbot's appearance according to your brand guidelines. You can set its colour, name, tone, and style. This ensures that the chatbot fits your brand personality.
Add data sources
The next step is to add data sources and train the chatbot on your domain data. You have the option to add multiple files, like websites, presentations, files, and knowledge bases. We always recommend keeping your databases up to date.
Test & deploy
Kaily also offers features and tools that enable you to test the chatbot's performance and further refine it. You can train the chatbot to give answers in a specific way. After you are satisfied with the results, you can quickly deploy it on your email and business tools.
What is a chatbot for emails?
A chatbot for emails is a tool that is capable of automatically managing and replying to emails using AI. It can respond to common questions, automatically propose replies, categorize messages by importance, and send them to the appropriate person or department. These AI agents grasp context from conversations, detect sentiment, and seem to be capable of summarizing entire lengthy email threads.
Great for any team or group looking to manage a high volume of emails, these templates will help you reduce response time, cut down on manual tasks, and are even better for your customer or internal communication. Whether it’s built into a messaging app like Gmail or Outlook, a chatbot for email assists in keeping your inbox clean and organized, and answering messages promptly.
Why is there a need for a chatbot for emails?
Email overload is real
Most teams struggle to keep up with high volumes of repetitive emails, leading to delays, missed messages, and burnout.
Not every email needs a human reply
Many inquiries are routine, like FAQs, appointment confirmations, or policy questions, which a chatbot can handle instantly.
Faster responses improve trust
Quick, accurate replies—especially outside business hours—help build credibility and improve customer experience.
Manual sorting wastes time
AI agents can categorize, route, and prioritize emails automatically, so teams can focus on what truly needs attention.
Who needs a chatbot for emails?
Get out of the email burden with Kaily. Build your own chatbot for writing, summarizing, and organizing emails with Kaily. If you are any one of the below, then getting a chatbot for emails will be the decision towards high accuracy and efficiency:
- Customer support teams
- Sales and lead-gen teams
- HR departments
- E-commerce businesses
- Consultants and service providers
Stop manually finding emails, keep track, and replying. Save time and boost your process efficiency with Kaily chatbot for emails.
Smart auto-replies for common queries
Kaily chatbot can instantly respond to frequently asked questions, reducing repetitive workload and improving response time.
Email sorting & prioritization
A chatbot for emails automatically detects the type and urgency of each email, helping you stay organized and focus on what matters.
Draft suggestions with context awareness
Based on past responses and tone, the chatbot suggests personalized reply drafts you can review and send quickly.
Seamless integration with your workflow
Easily connects with tools like Gmail, Outlook, CRMs, and helpdesks, so you never miss a beat in your existing systems.
Kaily chatbot for email use cases across industries
Customer Support
Instantly answers FAQs, tracks orders, and escalates complex issues, reducing ticket volume and response time.
Sales & Lead Generation
Responds to incoming inquiries, qualifies leads via email, and forwards high-intent prospects to your sales team.
Healthcare
Handles appointment confirmations, billing queries, and follow-up instructions without exposing sensitive data.
Human Resources
Responds to job application emails, shares company policy info, and handles internal queries like leave balance or onboarding.
E-commerce
Answers product, return, and delivery questions automatically—enhancing customer experience and reducing manual support.
Real Estate
Replies to property inquiries, schedules viewings, and routes serious buyers to agents in real time.
Tips to build a high-performing chatbot for emails
Building a chatbot for emails on our Kaily platform is simple. All you need to do is sign up, customize the chatbot, add data sources, and deploy it on your tools. However, there are some key points you should keep in mind. They are:
- Focus on high-volume, repetitive queries
- Use clear and friendly language
- Establish escalation rules.
- Try something, get feedback, and hone it.
- Support for other tools (CRM, help desk)
Say goodbye to email fatigue and missed follow-ups. Keep everything streamlined with Kaily chatbot for emails.
The future of email AI agents
The future of email AI agents is intelligent automation, highly personalized responses, and the native integration with everyday tools. These bots will have a better sense of tone, intent, and context, and thus the ability to actually respond with more human-like responses that are more on point.
They’ll take on more complex service roles, managing scheduling and lead qualification, and you can easily work in other languages. Email AI agents will not replace humans, but will be invaluable assistants, taking out the low-engagement work, accelerating responses, and allowing teams to handle communication at scale, with more accuracy and more efficiency.
Frequently Asked Questions
You can reach out to us for queries via [email protected]
or to share feedback, fill the form here
Q. What does the Kaily email chatbot actually do?
A. The chatbot handles replying to typical emails, it can draft responses for you, and sorts through and helps you clear out your inbox.
Q. Can it work with my current email provider?
A. Yes, Kaily chatbot integrates seamlessly with all major email clients such as Gmail, Outlook, and others.
Q. Would it answer all my emails for me?
A. No. The chatbot just responds to emails that follow preset rules or patterns. You can tailor when and how it responds.
Q. Can I safely use it for sensitive emails?
A. Yes, Kaily has secure encryption on all connections and follows the best practices for both data privacy and email security.
Q. Can it understand different languages?
A. Yes. The chatbot can handle several languages and can translate your messages to and from other languages.
Q. Do I have to know how to code to build and deploy it?
A. No. Kaily chatbot is user-friendly, where you only have to enter a simple code into your website or tools to integrate the chatbot.
