AI agent for retail
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Make shopping a breeze for your customers with Kaily

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Global brands that rely on us

What Kaily can do for your brand

Your shoppers expect meaningful interactions at every point. Meet every expectation without breaking a sweat 

Try for free
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Provide instant assistance to customers worldwide

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Suggest products based on customer behavior and preferences

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Automate updates on order statuses, returns, and refunds

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Handle peak season queries without increasing staff

Key features
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Ecommerce features tailored to your brand 

AI-Powered product discovery

Assist customers in finding products with smart, contextual suggestions
Upsell and cross-sell seamlessly with AI-driven recommendations
Enable seamless semantic search, allow users to search for use cases as opposed to single products

Automated FAQs and order tracking

Allow customers to browse all current and historical orders
Enable customers to track shipments in real time across platforms
Reduce repetitive queries by automating FAQ responses and order updates

No-code workflows

Build custom flows for resolving refund and cancellation issues
Fetch personalised data instantly to resolve customer concerns
Automate refunds, cancellations, and loyalty program queries with ease 

Seamless human handover

Allow your team to step in when needed, ensuring no query goes unresolved
Simplify complex tasks by using AI to collect context and humans to provide solutions
Ensure faster resolution times with smoother call handovers

How Kaily can help your brand

85%

Support tasks automated

40%

Increase in conversions

1M+

Concurrent queries managed

Be everywhere your users are

Kaily for email

Answer all email queries and nurture conversations with AI

Kaily for websites

Create AI Agents for instant support and queries, right on your website

Kaily for WhatsApp

Power WhatsApp conversations at scale with personalized AI messaging

Kaily for voice calls

Get an empathetic, human-like voice assistant to answer service calls 24x7

Kaily for mobile apps

Add native AI widgets to your iOS and Android apps

Kaily for Slack

Automate tasks and conversations in your Slack channels with AI

Frequently Asked Questions

You can reach out to us for queries via  [email protected]
or to share feedback, fill the form here

Kaily helps you build conversational AI agents offering personalized recommendations, automated workflows, and multi-channel integration. Unlike rule-based chatbots, our agents use advanced models to provide dynamic, context-aware responses tailored to each shopper’s needs.

Absolutely! Kaily integrates seamlessly with platforms like Shopify, WooCommerce, and CRMs like Salesforce, ensuring a unified and efficient customer experience.

You can automate tasks such as: *Responding to FAQs *Tracking orders and shipments *Handling refunds and returns *Providing personalized product recommendations *Managing loyalty program queries

Kaily is SOC2 and GDPR compliant. We dont log or track any of your customer data, making it fully secure and protected

No technical skills are required! With our no-code platform, you can define your AI agent's persona, train it on your data, and deploy it across your website, WhatsApp, and email in just minutes.

Kaily can handle more than 1M+ concurrent queries across platforms

Get started now
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Kaily can do great things for your business. See how

Try for free
Talk to sales