AI agent for travel & hospitality
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Make every guest interaction a five-star experience

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Hospitality made intelligent

Give each guests a personalised and seamless travel experience with Kaily

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Round-the-clock support in 90+ languages

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Cross-sell with smart add-ons and personalised recommendations

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Automate all bookings and tracking via chat

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Provide real-time flight and booking updates

Caraterísticas principais
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Human-like travel assistant powered by AI

Assistência em viagem com recurso a IA

Creates detailed itineraries based on location and interest
Suggests convenient flights based on travel dates and ticket price
Assists with custom hotel, transport and restaurant options

Proactive travel assistant

Notifies guests about visa requirements, travel restrictions, and local guidelines
Assists with check-ins, seat upgrades, and loyalty rewards
Sends real-time flight delay, gate change, and weather alerts

Smart hotel concierge

Handles check-ins, ID verification and policy issues
Helps guests with all amenity info—pools, parking, wifi and more
Suggests personalised add-ons like breakfast, spa, suite upgrades, etc

Smart support agent

Raises and sorts tickets based on priority
Helps with lost baggage, missed flights and other mishaps
Connects guests with live support agents on request

Make travel a joy with Kaily

85%

Tarefas de apoio automatizadas

20%

Aumento da ocupação dos quartos

1M+

Concurrent user chats managed

Esteja onde quer que os seus utilizadores estejam

Perguntas mais frequentes

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AI can personalize guest journeys, automate check-ins, and deliver real-time support across languages and platforms. Kaily uses contextual intelligence to recommend upgrades, handle bookings, and provide 24×7 service — giving every guest a five-star experience.

Hotels use AI concierges to manage check-ins, room service requests, and amenity information instantly. Kaily acts as a smart digital concierge, offering personalized add-ons and resolving queries so front-desk teams can focus on premium, human-touch moments

Yes. Kaily automates flight and booking modifications, cancellations, and seat upgrades through secure chat and voice interactions. It integrates with travel systems to ensure guests get instant, accurate updates without manual intervention

Absolutely. Kaily communicates in 90+ languages, helping global travelers feel understood wherever they go. Its multilingual AI ensures consistent, brand-aligned support across every channel — from WhatsApp to web chat.

AI assistants like Kaily identify cross-sell and upsell opportunities in real time — suggesting room upgrades, spa packages, or travel add-ons guests actually want. This drives higher conversions and improves guest satisfaction simultaneously.

Travel companies using Kaily often see a reduction in manual workload, faster response times, and improved conversion rates. With automated trip updates and smarter engagement, teams save hours weekly and deliver better customer satisfaction.

Começar agora
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A Kaily pode fazer coisas fantásticas pelo seu negócio. Veja como