Automate every conversation with an AI website chatbot

An AI website chatbot is an intelligent chat widget for your website that answers visitor questions real time. It can respond to FAQs, guide users to the right page or product, capture lead details, and route complex queries to your team. With Kaily, you train your chatbot using our AI Agent Studio, and deploy it on your website to answer customer queries 24/7.

You can add a website chatbot by copy-pasting a simple, one-line code into your site’s header or a tag manager. Then, connect your knowledge sources and customize the widget. This will let the AI website chatbot appear across all your webpages and handle visitor queries instantly

A chatbot for website support can automate repetitive questions such as pricing, features, policies, delivery timelines, returns, and basic troubleshooting. It can also route tickets through Kaily's AI Helpdesk, collect details for support requests, and send users to the correct help article or product page.

Yes, it can. An AI website chatbot can improve conversions by answering questions instantly, guiding visitors to the right product, recommending next steps, and capturing leads when users are ready to talk. It also reduces drop-offs by keeping visitors engaged so that they don’t leave your site due to lack of information.

Yes! Kaily’s AI website chatbot can handover specific conversations to a human agent based on intent, business hours, priority, or when the visitor specifically asks to speak to someone. Agents can view the conversation history and context instantly to provide faster resolution.

You can train the AI website chatbot by uploading FAQs and documents using PDF Chat, connecting to your knowledge sources via MCP, and linking approved website pages. The more you update knowledge, the more accurate the bot stays for your product, pricing, and policies.

Kaily can integrate your website chatbot with CRMs, helpdesks, Slack, and other business tools so it can capture lead data, create tickets, update records, and personalize replies based on context. Remember, integrations depend on the tools you connect during setup.

Yes, Kaily’s AI website chatbot supports multilingual conversations in 90+ languages, and you can even route certain languages to specific teams if needed. This helps global visitors get answers for their queries without switching channels.

When Kaily’s website chatbot is unsure, it can ask a clarifying question, suggest the best next step, or route the chat to a human agent via the AI Helpdesk. This prevents the conversation from getting stuck and improves customer experience.

Kaily’s allows businesses full control over sources the website chatbot is allowed to use through MCP (Model Context Protocol) servers. Our platform itself is GPDR snd SOC2 compliant, ensuring zero data leakage. Also: We don't train on any user data.