Automate sales, support and operations with a WhatsApp chatbot

A WhatsApp chatbot is an automated assistant that can seamlessly reply to customer messages on WhatsApp, answer common questions, and trigger other useful AI actions for business, like lead capturing, booking, and status updates. You can train Kaily’s WhatsApp chatbot by uploading your brand FAQs and other relevant docs. Then connect WhatsApp Business API and set the right workflow for easy routing and automation.

Yes, Kaily works with WhatsApp Business API, and you can easily create your WhatsApp chatbot for customer service to scale, sales, and support.

Yes, you can! You can build a WhatsApp chatbot with no-code workflows using simple templates, trigger routing, and delegating to human teams.

Yes! Kaily’s WhatsApp chatbot can easily route chats to human agents across multiple deployment channels based on the intent, priority, business hours, or specific user request. Agents can see the full context to understand the issue better and offer fast resolution.

Yes. You can automate a chatbot WhatsApp flow for abandoned cart nudges, payment reminders, order processing, confirmations, delivery updates, and refund status, while answering follow-up questions in the same chat.

Yes. You can connect your WhatsApp chatbot with CRMs and other business tools to personalize replies, log leads, create tickets, and route conversations

Kaily’s WhatsApp AI chatbot uses your knowledge sources to generate accurate replies and follow workflows such as support triage, lead qualification, or order tracking. It can collect details, tag intent, and hand off the task to a human agent for complex cases.

For business-grade automation, yes. WhatsApp Business API is the standard way to run a WhatsApp bot reliably. If you already have API access, you can connect it and start setting up chatbot flows.

If your WhatsApp Business API number is ready, you can deploy a WhatsApp chatbot quickly by connecting the channel, choosing a template, and training it on FAQs and docs. If API onboarding is pending, the timeline depends on your provider and verification steps

You can build WhatsApp bot workflows like FAQs, lead qualification, appointment booking, support triage, returns and refunds, order tracking, payment reminders, and escalation to agents.

A WhatsApp chatbot can respond to inbound messages and, where allowed, send notifications like order updates, appointment reminders, and payment follow-ups. Business-initiated messages may require approved templates under WhatsApp Business API rules

Yes. Your WhatsApp bot can handle multilingual conversations, and you can route specific languages to the right agent team based on your configuration.